Returns & Refunds
You can return your Evermerry order within 30 days.
30-day returns
If you are not happy with your purchase, you may request a return within 30 days of receiving your order.
How to start a return
Email us at help@evermerry.co.uk with your order number and the reason for the return. We will reply with the return instructions, including where to send the item.
Refunds
Approved refunds are issued to the original payment method used at checkout.
Your statutory rights
This policy does not affect your statutory rights as a UK consumer, including your right to cancel most online purchases under the Consumer Contracts Regulations 2013 and your rights under the Consumer Rights Act 2015 for faulty goods.
Need help? Contact us.